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SUMMER 2020 TRAVELERS INFO

Dear Guests, 

Kifines Suites announces with joy and absolute sense of responsibility the opening of Β&Β on the 8th of July. 

Taking into account the instructions of the Ministry of Tourism for the implementation of new health protocols in tourist accommodation in the country in the context of the new reality created by COVID-19 disease, we have implemented all necessary precautionary measures, such as visitor safety and our employees is our main concern. 

The Protocol includes the development of an Action Plan aimed at preventing COVID-19 disease and the development of a Suspected Case Management Plan within the accommodation, for the effective management of suspected cases and the restriction of staff and guest expansion. 

The Action Plan complies with the recommendations of the National Public Health Organization and will be revised according to the developments.

The measures taken by Kifines Suites responsibly are: 

Health Protocol Applications : 

Staff

  • Staff training according to all definitions of National Health Organization 
  • Each member of the hotel staff strictly adheres to the basic protection measures against COVID-19. 
  • Using a mask 
  • Frequent hand washing 
  • Keeping distances in all  areas 
  • Individual protection measures Observance of personal protection measures 
  • Employees practice the following personal and respiratory hygiene practices 
  • Avoiding shaking hands and close physical contact, keeping a distance of at least two meters from colleagues, guests or third parties in all workplaces of Kifines Suites

Room cleanliness 

  • Strict cleaning , disinfection and good room ventilation is applied during the period between stays. 
  • Use of high specification cleaners with antibacterial and antimicrobial action 
  • Housekeeping services will not be provided during a guest’s stay, only by guest request, from the previous day. Guests are informed that they must leave the suite before the housekeeping staff can enter in order to avoid overcrowding. (avoid contact of cleaning staff with a possible case and further transmission) 
  • Abolition of daily change of clothing and towels,  only at the request of the customer. 
  • Placing used fabrics, bedding and towels in special, closed, marked bags or sacks in order to be transported to the laundry areas. 
  • Commonly used multi-purpose items and decorative objects have been removed (menus, magazines,beach umbrella,coffee machine, pillows etc. according to instructions set by health protocols) 
  • Daily sampling from the private outdoor jacuzzi- Mini pool with hydromassage for price control and corrective action in case of exceeding the limits taking into account the instructions of the Ministry of Tourism for the implementation of new health protocols. 
  • The use of sunscreen oil as well as all body creams and sand is strictly prohibited in the pool. You must rinse in the shower before using the pool. 
  • Instructions are followed in case of an accident according to the National Health Organization Instructions

Accommodation File and Event Book 

  • For purposes of public health protection, we keep a record of staff members and all guests staying at the resort (name, nationality, date of arrival and departure, contact details such as address, telephone, e-mail), so that it is possible to track all the people who came in close contact with an identified COVID-19 case. 
  • All General Data Protection Regulation (GDPR)  are adhered to and all guests and staff are informed that records are kept for the protection of public health. 
  • The hotel records and updates an Event log book COVID-19.

Air conditioning and room ventilation 

 The accommodation complies with the relevant circular of the Ministry of Health “Taking measures to ensure public health from viral and other infections when using air conditioning units”, with emphasis on non-recirculation of air and good natural ventilation in the rooms (rooms and others). non-functioning air conditioning system when doors are open).

Check in Check out - Reception

  • Updated Check in & Check out time due to cleaning restrictions 
  • Check-out until 11.00 am and check-in from 3.00 pm. 
  • This change in the time interval between each check-in and check-out is mandatory to ensure that between different customers the room is thoroughly cleaned and disinfected, as well as that adequate natural ventilation of the space is followed. 
  • During the check-in / check-out, the observance of the physical distances is required. 
  • It is possible to check-in in an open space 
  • The reception operates exclusively for arrival, departure and payment services 
  • Electronic payments of accommodation expenses and electronic sending of accounts, invoices and receipts is recommended /suggested 
  • Luggage temp storage service is not available

Αdditional Updates:

  • Breakfast in Bed service is not available 
  • Pillow Menu service is not available
  • Laundry service is not available
  • Non-residents are forbidden from entering the rooms.

Transfer

  • Transport to and from the port and the heliport (after arrangement). 
  • Thorough cleaning and disinfection of the vehicle 
  • The use of a mask during the service and the route is mandatory for everyone 
  • Keeping distances in accordance with the restrictions set by the Ministry of Tourism

The new conditions have changed the habits of all of us. A new reality is created also in the way we travel. 

We would like to thank you in advance for your individual responsibility, following the measures set by the World Health Organization and the Greek Government, to keep a distance of at least two meters from our fellow human beings, to observe the rules of hygiene and personal protection measures, during your stay at our B&B and consequently throughout our island. 

Prevention is the most effective way to treat pandemics 

Developments are in our hands 

Let's look after each other, to stay healthy and safe. 

We wish you a safe and pleasant stay! 

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